Privacy policy

Last Updated: September 1, 2026

At ROYALTINO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

Information You Provide

When you place an order, create an account, contact us, or subscribe to our marketing communications, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Information you provide when contacting customer support
  • Other information you voluntarily provide to us

Payment Information

Payments are processed through secure third-party payment providers. ROYALTINO does not normally store your complete credit or debit card number on its own servers.

Payment providers may collect and process payment information according to their own privacy policies.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Products viewed
  • Referring website
  • Approximate location
  • Website interaction and usage information

We may use cookies, pixels, tags, and similar technologies to operate and improve our website and understand how visitors use our store.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Deliver products to you
  • Process payments
  • Send order confirmations and shipping updates
  • Provide customer support
  • Manage your account
  • Improve our website and products
  • Prevent fraud and unauthorized transactions
  • Maintain website security
  • Communicate with you about your orders
  • Send marketing communications where permitted by law
  • Provide personalized advertising and offers
  • Comply with applicable legal obligations

We only use personal information for purposes that are reasonably related to operating our business and providing our services.

4. Cookies and Tracking Technologies

ROYALTINO may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember your preferences
  • Understand website traffic
  • Analyze customer behavior
  • Improve website performance
  • Measure advertising effectiveness
  • Provide relevant advertising

You can control or disable certain cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

5. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify and service providers that operate our online store
  • Payment processors
  • Shipping and delivery companies
  • Order fulfillment providers
  • Website and analytics providers
  • Advertising and marketing service providers
  • Customer service providers
  • Fraud prevention and security providers

We may also disclose information when required by law, legal process, court order, or governmental authority, or when necessary to protect our rights, customers, or business.

Shopify explains that merchants may have additional disclosure and opt-out obligations depending on the US states in which they operate and whether they engage in selling, sharing, or targeted advertising.

6. Shopify

Our online store is powered by Shopify. Shopify provides the technology that allows us to sell products and process customer transactions.

Shopify may process customer information as part of providing its services to our store. For more information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy.

7. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • New products
  • Special offers
  • Promotions
  • Discounts
  • Store updates

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Requesting information about how your personal information is collected or used
  • Opting out of certain targeted advertising or data sharing
  • Opting out of certain marketing communications

Certain rights may be subject to exceptions under applicable law.

If you would like to exercise an applicable privacy right, please contact us using the information below.

9. California Residents

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain uses or sharing of personal information.

Where applicable, California residents may also have the right to opt out of certain forms of sharing or targeted advertising.

We will not discriminate against you for exercising privacy rights provided by applicable law.

10. Do Not Sell or Share My Personal Information

Depending on how ROYALTINO uses advertising, analytics, and other third-party services, certain disclosures of information may be considered "sale," "sharing," or "targeted advertising" under applicable US state privacy laws.

Where required by applicable law, we provide customers with appropriate opt-out mechanisms.

Shopify provides tools for merchants to configure privacy settings and data-sharing opt-out functionality.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing orders
  • Providing customer service
  • Maintaining business records
  • Preventing fraud
  • Resolving disputes
  • Complying with legal and tax obligations

When personal information is no longer reasonably required, we may delete or anonymize it where appropriate.

13. Children's Privacy

ROYALTINO is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this policy.